VISION:
To be the most preferred IT partner that supports client’s focus more on their core business pursuits
MISSION
To deliver a specific range of professional manpower services that consistently over-manages client expectations.
USP for PERITO
Perito’s Managed IT Services brings unique advantage of impeccable experience and highly process driven approach. We come with the USPs
- ISO/IEC 27001:2013 and ISO 9001:2015 certified support process.
- Background Verified support resources.
- Well defined ‘Recruitment Process’ ensures quick turnaround for manpower requirements and replacements.
- Bundled with a custom-built ticketing application for Support management.
- All manpower trained for essential soft skills and IT support technical skills.
- All manpower with necessary technical certifications.
- Online Learning Management System (LMS) for the resources to upskill competencies and capabilities at their pace.
- Employee-centric engagement and retention programs
Values
- Proactiveness
- Enjoy
- ROI
- Intergrity
- Trustworthy
- Ownership
In today’s IT world, a large enterprise faces a lot of obstacles. We have listed a few for you.
Giving customers a scalable, secure, and highly available computing infrastructure that saves money while maintaining service quality.
Managing network and system complexity and obsolescence while managing an expanding infrastructure
Providing mission-critical application environments with bandwidth capacity and traffic loads at predictable costs.
Competing in a market where a faster time to market and a wider geographic reach are critical to success.
Creating an agile, flexible IT environment that allows for rapid responses to changing market demands.
Recruiting and retaining qualified IT personnel.
Meet the Team
T Jaganathan
T. Jaganathan is a University First (Gold Medalist) Engineer with Business Administration Diploma. Has held key corporate positions for 18 years. Specifically, he built up the Total India Networking Infrastructure for ANZ Grindlays Bank (currently Standard Chartered Bank). He was part of the Senior Management Team that set up world Class 350-seater BPO Center in Mumbai for EFunds International. He had handled technology migration for key outsourcing projects like West Teleservices, AMEX.
Faizullah Alias Faiz
Faizullah founded Cogent Innovation http://www.cogentsite.com, a software product company in 1996. Faizullah created innovative software products in the areas of Service Management and Facility Management. Cogent’s Service Management Software "Synergy" caters to any company with a large service force. TouchPoint www.usetouchpoint.com is the Facility Management Software is a web-based enterprise-wide solution covering modules namely Visitor Management, Fixed Asset Management and other office management related modules.
Bhanu Cousik
Bhanu with her experience of 30+ years specializes in Organizational Management, business development, Executive coaching, Sales, Project Management, Automation, manpower optimization and facilitative trainings.
Having done a long stint with Banking in India and UAE process (Standard Chartered Bank), her scope of work included customer delight and projects on process migration and mentoring teams to adapt to change. She has been instrumental in many product aunches, which include IVR, Internet Banking and CRM migration. She was instrumental in various inhouse projects, developing the Customer and Coaching Interaction Cycle across processes in the UAE Operations along with implementing “Day 1 readiness” Training for new joiners. Her roles included leading large teams in Service, Sales, Training, Coaching and process improvements. She has taken active participation in HIV Aids Corporate and public awareness programs. Key sectors she worked with as a consultant are manufacturing,IT, Property sales, Health care, Service industry and Education
Having done a long stint with Banking in India and UAE process (Standard Chartered Bank), her scope of work included customer delight and projects on process migration and mentoring teams to adapt to change. She has been instrumental in many product aunches, which include IVR, Internet Banking and CRM migration. She was instrumental in various inhouse projects, developing the Customer and Coaching Interaction Cycle across processes in the UAE Operations along with implementing “Day 1 readiness” Training for new joiners. Her roles included leading large teams in Service, Sales, Training, Coaching and process improvements. She has taken active participation in HIV Aids Corporate and public awareness programs. Key sectors she worked with as a consultant are manufacturing,IT, Property sales, Health care, Service industry and Education
Management Services Team
Clients Testimonials
It is good to work with Perito and we are getting support on time and closing required task within the time limit. Overall experience with futurecalls is good.
Suresh Ramasamy
Senior Manager
Excellent Service by you and your team will be providing us to close our requirements on defined timelines
Nafees. Shaik
Manager
I am truly impressed with how your staff have managed every problem. It is not an exaggeration to say that your staff are a tremendous asset to your team. Consistency is one of your biggest strengths. we can always count on you to treat all of your tasks with importance while also recognizing the value of prioritizing. Keep up the good work!
Prem Kumar G
Admin Incharge
I am happy with your service and would rate 4 out of 5.
Anbarasu
Director
Our interactions have been graceful & professional to be able to understand the requirements & urgency as per business needs. We’re overall pleased with the services and resources provided by Futurecalls. My feedback & experience with the resource aligned with myself is great as the resources take a lot of ownership for their work & display exemplary skills to provide user service. I appreciate your assistance & understanding for various situations we have lately been in. Thank you for making our journey smooth sailing.
Rashmeen Kaur
Global IT